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Mintzberg: Blame MBAs for the Crisis of Management

March 17th, 2009 @ 1:59 pm

Categories: Uncategorized

Tags: MBA, Leader, MBA Basher, Henry Mintzberg, Harvard, Joanna Higgins

The MBA bashers are out in force this week. The current crisis is not a financial one, it’s a crisis of management, says Henry Mintzberg in the Globe and Mail.

Short-termism and ignorance among executives and employees contributed to what Mintzberg calls a “monumental failure of management”, and management education has been a “significant part of the problem”.

Mintzberg believes business schools have promoted “an excessively analytical, detached style of management” and graduated overconfident, underqualified MBAs with no practical experience of how to run a company.

He is, of course, a well known sceptic of the traditional MBA and co-founded the International Masters Program in Practicing Management (IMPM) as an antidote to the abstract and theoretical MBA.

But he’s now joined by a growing chorus of MBA detractors who blame top schools for hot-housing greedy, self-serving individuals and pushing a “leader as hero” agenda. Harvard’s been singled out for special scorn by Mintzberg, who, like Philip Delves Broughton last year, takes issue with the calibre of ‘business leader’ it graduates and the case study approach it so values.

Mintzberg and and Joseph Lampel even tracked the performance of 19 corporate chief execs from a list of Harvard Business School’s “superstars” for over 10 years to prove a point:

“Ten were outright failures (the company went bankrupt, the CEO was fired, a major merger backfired etc.); another four had questionable records at best. Five out of the 19 seemed to do fine. These figures, limited as they were, sounded pretty damning. (When we published our results, there was nary a peep. No one really cared.)

It’s possible to pick holes in these criticisms, or course. How often, for example, do campus stars (in any subject, vocational or theoretical) fail to light up their chosen field when they go out into the real world?

Is it really possible that MBA grads are so indoctrinated by their courses that all of their subsequent business decisions can be traced back to what they learned at b-school?

And while it may be true that business courses are too apt to promulgate conventional business practices, where else should they start? Business is a relatively new discipline and its teaching will evolve along with business itself.

So while Mintzberg’s diatribe could be more tempered, he’s right to pick holes in institutions that perpetuate the cult of the charismatic, untouchable leader. (Isn’t the ‘inspirational leader’ a construct of the business school, and a cruel one at that for all but the very, very few who achieve cult status?)

As one anonymous blogger on Movement observes, in the real world of organisational leadership, “well run companies usually add a layer of competent managers” to look after the practicalities of running the business. Maybe we need to base our case studies on them.

 
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  •  
    1

    Ebowersox

    03/17/09 | Report as spam

    RE: Mintzberg: Blame MBAs for the Crisis of Management

    For managers organization is essential to career function. I believe that organizing yourself and your environment exudes selfish protocol. If managers are really going to appear selfless ask them to contribute their works along with brainstorming from others. It seems the grapevine is really skimping on credibility and whose idea was it really?

  •  
    2

    Mike Cudzich

    06/18/09 | Report as spam

    RE: Mintzberg: Blame MBAs for the Crisis of Management

    Hi,

    I notice that I am only the second to comment since 17th March!! Which shows how few of your readers, many of whom will have MBAs (and MScs and MAs in Management too) are prepared to add anything in support or defence!

    I too have an MBA, but I had already had a reasonably successful career in a number of industries before I took an MBA at the age of 50. Personally I found the MBA extremely useful and I wished that I had fully understood some of the techniques, theories and tools of analysis years before; it would certainly have made me more effective. The course was also quite academic, as befits any Master's Degree, and required everything to be tackled with the same Academic Rigour as all the other Master's. I found this requirement for Research and Critical Analysis and Critical Synthesis invaluable and complementary to the practical aspects of the course. But here is the difference, I already had years of Management experience with over 10 years at senior level BEFORE taking my MBA.

    Here in the UK it is not usual to take an MBA until after completing a number of years at an appropriate management level. I know this because, ten years on from being awarded my MBA, I now teach Business at a Business School in a UK University and the majority of my MBA students are over 30, - with many of them having their fees paid by their employers.

    I am familiar (of course) with Mintzberg's work and we use much of his teachings on our MBA and other Master's courses as well as on our BA undergraduate business courses. Generally he is critical of a too prescriptive and too planned approach born out of "Linear Rationalism"; but in his criticism of MBAs, in addition to "short-termism", he appears to be criticizing an egotistical (and egoistical!) mindset in so called 'top flyers', - this has less to do with the MBA and more to do with the popular culture of personality born out of the current zeitgeist. Certainly on our business courses we teach the pitfalls of short-termism and why this folly pervades Anglo-Saxon (and Celtic) organizations when our European and particularly our Japanese counterparts, whilst not entirely free from it, can take a more long term view. We also teach our students to question traditional management methods and to consider the effectiveness of more pluralist models of management and leadership. However, this may be easier to do in the UK than in the US where anything remotely pluralist seems to be regarded as the thin end of the socialist wedge! Although we are also certainly not free of the troubles caused by dysfunctional CEOs, (one only needs to look at our own Banking Crisis to see that!), over here we do not have the same aversion to questioning certain aspects of the capitalist model. In fact a number of our MBA students come from the Public and Voluntary Sectors.

    One final point that tends to support the view that the blame lies with the current culture of personality and celebrity that is based upon the whole "me generation" concept of the 80s rather than MBAs, is that most of our dysfunctional CEOs did not have them! Over here the MBA is a relatively new qualification which has only been around for about twenty years and therefore most of our current CEOs in their late 50s and 60s will not have felt the need to acquire one.

    Don't blame the MBA; - blame the state of Society and its values!

    Best regards,

    Mike Cudzich-Madry, MBA
    Senior Lecturer in Strategy
    Sheffield Business School

  •  
    3

    keti.98412

    07/07/09 | Report as spam

    RE: Mintzberg: Blame MBAs for the Crisis of Management

    Well, I am uncertain how apt my opinion is as I am presently doing my MBA in UK. I had been an employee and had my share of what they call 'Work experience" and through this I can partly agree to the statement 'ignorance among executives and employees contributed to what Mintzberg calls a ?monumental failure of management'. But then blaming the education system isn't right at all! They never teach us to to be self-oriented. I this its an individual choice, as Mike says its an egoistical mindset attributed to 'popular culture of personality born out of the current zeitgeist'.

    Business in reality or in study has its own set of ethics which are undertaken at one's own discretion. Education tell us what exists and what to practice. It never forces its view.

  •  
    4

    nyz-abc

    07/09/09 | Report as spam

    RE: Mintzberg: Blame MBAs for the Crisis of Management

    Hi,
    I am not MBA,but i support the MBAs.In my opinion management failure is not the fault of the qualification, rather it can be related to how the knowledge gained during studies is being applied by an individual in working place,wich certainly varies from person to person.I am highly in favour of gaining practical experiance as a trainee in order to learn how to deal with real life business problems and apply the knowledge in working place before taking up a place in the top management.Short-termism,ignorance among executives and employees is not the fault of MBA,but should be associated with personal behaviour and mindset of an individual wich is certainly the out come of current zeitgeist!Finally, i would like to add that,MBA is prestigious qualification and an excellent tool for todays dynamic business environment!
    Best Regards,
    Niaz Ahmad
    ACCA student(fundamental level)
    Spain

  •  
    5

    Risky Business

    07/27/09 | Report as spam

    RE: Mintzberg: Blame MBAs for the Crisis of Management

    It's easy to blame MBAs for all the problems but wouldn?t the blame be equally applicable to all the high school graduates that overpaid for their houses and treated their home equity like a personal ATM? Mintzberg is clearly pushing his agenda, IMPM and seeking some publicity in the process. I never took a Hubris, Corporate Irresponsibility, or Professional Blame-Storming course in business school but I have learned from the success and mistakes of others.

    To support the repeal of MBA programs is foolish and self-serving (for Mintzberg). The MBA is often the key to opening the door for those experiences that Mintzberg feels should be prerequisites for an MBA. If leadership is experienced and not taught, would you advise teaching leadership & tactics to military leaders only after they have tried to lead men & women through battle? That would be foolish to risk lives so people can learn from their mistakes. Why is it any less foolish to risk an enterprise for the same reason?

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