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Is Your Training Too Easy?

November 14th, 2008 @ 6:54 am

Categories: Management, Talent Management, Workplace

Tags: Training, Workforce Management, Training And Certification, Human Resources, Salma Shah

When it comes to learning and development, it’s horses for courses: one style of training will certainly not suit all.

Honey and Mumford outlines four different styles of learning

  1. Activists, who are described as ‘have-a-go’ learners.
  2. Reflectors, who are ‘tell-me’ learners.
  3. Theorists, who are ‘convince-me’ learners.
  4. Pragmatists, who are ’show-me’ learners.

But while styles of learning may vary, there are some common rules for both trainers and learners to take on board. Here are three things to consider if you’re embarking on a training course.

  • Break the formula… Both trainers and learners should be prepared to get out of their comfort zone. Buoyant trainers faced with an introverted, reflective group will need to curb their energy to avoid overpowering them. A gung-ho group, on the other hand, will want to get stuck in and may switch off if a trainer starts with too much theory.
  • Sometimes you have to get stuck in... traineechef.jpgConsider the nature of what’s being taught. Some learning needs to be hands on, rather than observational. No matter how many times you read a recipe or watch Jamie Oliver cook a dish, only once you go through the experience of handling the ingredients, adjusting the temperature and adding the seasoning and spices do you learn how to cook it.
  • This may hurt a bit… At some point in our career, most of us will be sent on a presentation course, a tortuous experience of being videotaped and standing up in front of a room of people and stumbling through the learning process. As painful as this may be this is the best way to learn how to present — in front of an audience, full of self-awareness, but just doing it.

Is your training course stretching you enough?

(Photo: DCCentralKitchen,CC2.0

Salma Shah is the founder of Beyond, which employs consulting, training, coaching and mentoring to help individuals to improve their own performance at work. A psychology graduate, Salma worked in IT for more than 17 years and now advises clients such as Cap Gemini, Microsoft, Oracle and New Star Asset Management.

 
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  •  
    1

    Donna21

    11/14/08 | Report as spam

    RE: Is Your Training Too Easy?

    While learning style is important, so are the goals of the training. If the goal is to help employees understand a concept or policy, more theory will be covered (although I agree that it could be broken into chunks w/ exercises between for learners allergic to theory!).

    OTOH, if the goal is to develop a specific skill (computer or otherwise), it's always best to have a bit of tell me/show me/let me try. And cover theory when the questions come up.

    Besides, how many monolithic audiences have you ever had? There are mixtures of all types of learners in any group. Sometimes even in a single learner!

  •  
    2

    rabblebabble

    11/17/08 | Report as spam

    RE: Is Your Training Too Easy?

    Good point, Donna. Any presentation needs to have a mix. But we need to remember how people hear, too. Just as people may be Activists in the way they learn, they are the ones who respond better to kinetic words. The Pragmatists described above will most likely be the ones who respond best to sight-oriented words such as "I see what you mean." and "When you look at the problem..." Reflectors, on the other hand, will likely respond to aural words, and Theorists will be stimulated more by Gut words -- "People are hungry for this information..." ---Rabblebabble

  •  
    3

    Coach-Lee-428

    11/20/08 | Report as spam

    RE: Is Your Training Too Easy?

    Easy is a relative term as is hard. The better question needs to be directed to sustainability so that resources are not depleted due to poor training.

    Yes, learning styles need to be considered as does the overall learning environment (interactive vs static), but unless the desired results are clearly defined, learning styles truly do not matter. This is why focusing on Kirkpatrick's third and fourth levels are so important in designing, developing and delivering learning be it corporate or elementary to college.

    My experience suggests that learning is the acquisition of knowledge and answers the question "Do I know it?" Performance is the application knowledge and answers the question "Do I want to do it?" Leanne Hoagland Smith

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